Privacy Policy

Keyturn Studio ("we", "us"), a business operated by Pierre Vigues in Maryland, makes cinematic videos of vacation rental properties from photos our clients provide. This policy explains what we collect, why, and what happens to it. If anything here is unclear, email hello@keyturnstudio.com.

What we collect

• Contact details you give us: name, email address, and listing or booking-site links.
• Property photos and materials you upload: listing photos, a logo, room order, feature notes, and music preferences.
• Payment information is collected and processed by Stripe. We receive confirmation of payment, the amount, and your email address. We never see or store your full card number.
• Basic site data: our host (Netlify) keeps standard server logs, such as IP address and pages requested, for security and reliability. If we add privacy-friendly analytics, it will only count visits and button clicks.

How we use it

• To make, deliver, and revise your video or free sample.
• To reply to you and send your order details and receipts.
• To process refunds.
• To feature your video, but only if you give us written permission.

We don't sell or share your information for advertising, and we don't use your photos to promote our business or for any other client. We don't train AI models on your photos or videos ourselves.

How your photos are processed

Videos are created with AI video tools from your photos. To do that, your photos are processed by the third-party AI generation service we use, under its terms, solely to produce your video. Where that service offers a setting to keep uploads out of model training, we turn it on. We review each video by hand before delivery.

How long we keep things

• Photos and source materials are deleted 90 days after delivery of your video (or of your free sample).
• Finished videos are kept for 90 days after delivery so you can download them again, then deleted unless you've given us permission to feature them.
• Emails and order records are kept as long as needed for accounting and tax purposes.

You can ask us to delete your photos and materials sooner at any time.

Who we share it with

Only the services we need to run the business:

• Stripe, for payments
• Netlify, for hosting this website and receiving form submissions
• Google Workspace, for email and file storage
• Dropbox, for receiving the full-size photos paying clients upload
• Our AI video generation provider, to create your video

We may also disclose information if the law requires it.

Your choices and rights

You can ask to see, correct, or delete the personal information we hold about you by emailing hello@keyturnstudio.com. We'll respond within 30 days. Depending on where you live, you may have additional rights under state privacy laws; we'll honor them.

Cookies and tracking

This site doesn't use advertising or tracking cookies, and we don't run ad pixels. If we add analytics, it will be a privacy-friendly tool that counts visits without cookies, and we'll update this page first.

Do Not Track and Global Privacy Control

This site doesn't track you across websites or use advertising cookies, so it works the same way whether or not your browser sends a Do Not Track or Global Privacy Control signal. We don't sell or share personal information, so there is nothing to opt out of.

Emails we send

We only email you about your sample, your order, your receipt, or a question you asked. We don't add you to a newsletter or sell your address. If we ever start a newsletter, it will be opt-in.

Security

We keep your files in access-controlled storage and limit who can see them. No system is perfectly secure, but we take reasonable steps to protect your information.

Children

Our services are for property owners and managers. We don't knowingly collect information from anyone under 18.

Changes

If we change this policy, we'll update the date above. Material changes will be noted on this page.

Contact

Keyturn Studio
PO Box 364, College Park, MD 20741
hello@keyturnstudio.com